EV Charger Not Working
The EV charger does not start a charging session, shows an error, or the car does not recognise it.
What Is Causing This?
- 1RCD or MCB tripped in the consumer unit
- 2Charger firmware fault or software error
- 3Charging cable or connector damaged
How Urgent Is This?
This should be fixed in the coming weeks. Leaving it may allow the problem to worsen and cost more to repair.
What Needs to Be Done
An EV charger installer will check the electrical supply, reset the charger, update firmware, and test the cable and connector. They will replace faulty components as needed.
How Much Will It Cost?
National average estimate
Labour: £417 – £1,367 | Materials: £567 – £2,367
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Prices are estimates based on typical UK rates. Actual costs depend on the specific issue, accessibility, and your location. All quotes from tradespeople on Tradesfolk are completely free.
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Ask a QuestionHow to Prevent This
Keep the charger firmware updated. Protect the charger and cable from physical damage. Check the dedicated circuit breaker if charging stops unexpectedly.
Related Problems
Other EV Charger Installer Problems
The home electrics trip whenever the EV charger starts or during a charging session.
The car is charging much slower than expected, taking many hours longer than the charger's rated speed.
The EV charger unit displaying a red or amber error light, with charging not starting.
The charger's smartphone app cannot connect to the unit, preventing remote control or scheduling.